Quality Management ISO 9001:2008 and AZAV
(Accreditation and Authorisation Regulation for Employment Promotion of the Federal Minister for Labour and Social Affairs)
Being a partner of international companies, excellent quality is vital to us. Our flexible and market-oriented range of services perfectly reflects the requirements of our customers and is therefore controlled by TÜV Rheinland.
In 2010 we obtained the official TÜV certificate ‘quality management according to DIN EN ISO 9001:2008’. We passed the latest examination in 2014 with excellence. This certification also includes the licence for measures according to AZAV (Accreditation and Authorisation Regulation for Employment Promotion of the Federal Minister for Labour and Social Affairs).
Regular quality checks have always been a part of our philosophy. The feedback from our participants is very important for us:
- assessment sheet at the end of your course
- individual and statistical evaluation
- rating of the course, teacher and organisation
- constant improvement
In 2013/2014 our participants graded our courses with a total of 1.6.